How to move your Customer Service from Voice to Messaging
How do you get started with messaging? It shouldn't be daunting! Jeeves.Plus is here with our two-step method to making the switch!
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Jul 6, 20214 min read
New Data Suggests Messaging is Popular - but Business is still English-dominated
Does your business offer messaging channels - or are your customers stuck on phone queues? We've surveyed businesses and found the facts!
Mar 17, 20213 min read
Why are Retailers flocking to SMS Conversational Messaging in 2021?
Shoppers are almost twice as likely (1.8x) to prefer text messaging over any other communication method -email has become the new snail-mail
Feb 24, 20211 min read
CALD, COVID and Jeeves.Plus
Australia's population includes a huge proportion of people who don't speak English, and Google Translate just won't cut it!
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