Jeeves.Plus has connected with Zapier - now your messages from SMS, Facebook, WhatsApp and Webchat funnel directly into your workflows!

Digital innovations such as AI, robotics, and 3D printing are changing how we live and work. New technologies are helping us solve problems.

Jeeves.Plus and ECCNSW aim to transform the way in which we reach out to CaLD communities, and there couldn’t be a more pertinent time...

Does your business offer messaging channels - or are your customers stuck on phone queues? We've surveyed businesses and found the facts!

Shoppers are almost twice as likely (1.8x) to prefer text messaging over any other communication method -email has become the new snail-mail

Australia's population includes a huge proportion of people who don't speak English, and Google Translate just won't cut it!

Over 4 million people are suffering from hearing loss who may have difficulty listening on the phone, or who avoid talking to businesses alt